Questions

 

Q: Who inputs all the information for you to sign up?

A: You do! Buyers register as a Buyer and Sellers register as a Seller.

 

Q: How to Upload Photos?

A: Seller can use a smart phone or computer to upload photos. View Helpful Hints for more information.

 
Q: How, When and Who Pays?

A: Seller Pays to make their property live after uploading the property details and pictures. Seller inputs their Credit Card information into Stripe when they are ready to make the property live. Buyer can search for properties and contact the sellers for free.

 

Q: Can't Verify your Email Address?

A: Confirmation email didn't arrive in your inbox? Please make sure that you check your spam and or junk folder. Once the email is found click the link on the email where is says "Click here" to verify your account.

 

Q: Can Seller Make Changes to a property that is live?

A: Yes! Seller must go to the Seller Maintenance button found at the top of the page and that will redirected them to the Sellers Dashboard. From there click properties > Edit Property and select desired property to edit.

 

Q: Why isn't my property live?

A: To make a property live sellers must pay for a small subscription price of their choice ($59/ Month, $159/6 Months and $259 for the year) Once they have uploaded a property users must click "Pay Now" on the Sellers Dashboard to complete the transaction and make the property live on the site.

 

Q: What to do after your property is SOLD?

A: Once your property is SOLD users must navigate to the Sellers Dashboard, Click Properties and Click "Sold Properties" and click " Mark as Sold" for each property that has been sold. "Ebie" the Sold Dog will popup on each property that is marked as Sold to notify possible Buyers that the property is no longer available. Users are able to Delete the property after it is Sold by pushing the Delete Button on the Sellers Dashboard.

 

Q: Can I have a Refund?

A: Match Property DirectTM does not charge reoccurring payments. If a seller is not happy with our services or no longer wants their property live on the site they have the option to delete the property. However, Match Property DirectTM does not offer refunds. This is clearly stated for all subscribers before they pay and the information can be found in our Terms and Conditions. We will be sorry to lose you as a subscriber and welcome you back anytime. In order to relist your property on the site Sellers must Restart the Upload Process as well as resubscribe.

 

 Q: What if I get unwanted people contacting me? 

A: Simple! Don't respond to them! Users are able to to block people on smart phones and mark unwanted emails as junk or spam. Remember you are in charge!

 

Q:What if you want to create an email only to use for Match Property DirectTM?

A: Yes! We suggest you create a separate email to use just for the Match Property DirectTM website this protects your privacy and keeps your inquires organized. This will help with communications between Buyers and Sellers.

 

Q: Can I list Multiple Properties on Match Property DirectTM?

A: Yes! Please note each property requires a seprate paid Subscription. After uploading each property Sellers must pay for a Subscription of their choice. This must be done after each new property Upload. Sellers have the option of subscribing for 1 month - $59, 6 months - $ 159 and 1 year - $ 259 dollars.

 

Q: Where are Terms and Conditions - Privacy Policy - Content Guidelines located?

A: At the bottom of each page located in the footer you can find Terms and Conditions, Privacy Policy and Content Guidlines. We appreciate you signing up to our Match Property DirectTM website. We feel that we offer a beautiful user friendly way to sell and buy properties. We wish you success!!

 

Q: What if I like having a Real Estate Agent? 

A: Great! You can use Match Property DirectTM as a advertising vehicle for your property. You still pay the subscription fee and post your property as a for sale by owner would do! You can respond to the inquiry from a potential buyer and or forward the inquiry to your Relator! You are in Charge!

 

Q:Does that mean that if I still decide to use a Real Estate Agent that I still have to pay them commission?

Yes! You would operate as you normally would with your choice of Real Estate Agents. Then you would be using Match Property DirectTM as an advertising platform to help and assist your Real Estate Agent by having potential buyers contacting you directly.

 

Q:Does Match Property DirectTM edit the information for you?

This website is very easy to use and easy to maintain by the seller. The seller edits their own property! You are in charge!

 
Q:How can I maximize my listing on Match Property Direct’s Website?

A:By putting the Web App on your Smart Phone or Tablet you can pull up your listings at any time and show photos of your property. This allows you to talk with people about why your property is special. These people might know a buyer for your property! Please share your property and the Match Property DirectTM website with your Facebook friends and other Social Media accounts. Start the conversation! You are in charge! 

 
Q: Why is putting the Web App on your Smart Phone or Tablet a Good Idea?

A: Its Fun! You can check the status of your listing on the go! Showing your property to people all day long! You never know who your Buyer will be? You may be on a airplane, at the grocery store, at the playground or on the subway? When you put the Web App on your Smart Phone or Tablet this allows you to pull up your property and show your photos! Start the conversation!

 

Warm Regards

Match Property DirectTM Team 

 

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